Wednesday, November 05, 2014
We Are Saddened…
Hurt and disappointed but as usual we will survive. We were told, “Got your back”, “Love you guys”, and that “We are family” but they still called us yesterday and told us they do not want us back for Christmas.
It was a rough year and we thought it would all be good once we got back to the west, well it isn’t and the bad stuff keeps on coming.
This season was long and we had some really tough customers, mostly because we are instructed to be firm and follow the guidelines they give to us but then we are informed that the other lots do not and then when those customers come to our lot they must follow the rules and they get upset and call the office to complain about our management. The bosses can’t have it both ways, they either want us to follow the guidelines or they don’t and believe me we would rather just allow the customers to do all that the other lots allow them to do but each time we did, one of the bosses told us not to and then the other would tell us to lighten up and allow them to do whatever the hell they want. The same for workers, we were told one thing by one of the bosses and another thing by another boss.
We are taking full responsibility for our rudeness to customers when we were personally attacked by a few of them but for the most part we had hundreds of compliments by customers and only a handful of complaints but unfortunately the compliments only made it to us and not to the top where the complaints went. Since they obviously could not see the bigger picture they decided to end our relationship even though we had a contract with them for both Pumpkins and Trees but a contract is just a piece of paper and nowadays breaching one’s word does not matter.
Life goes on and we will survive as we usually do and we are holding onto the faith that good will come our way because when one door closes another always opens and it’s usually better than the original plan. We are good, deserving people that need to understand that if somebody doesn’t like our way of doing things does not make them right and us wrong it just makes us different. We need to hold on to the belief that we are great just the way we are and that it is not fair to change who we are because somebody else doesn’t like our personalities. We have worked for many people who accept us for who we are and understand that we are good at what we do and that there will always be times when people complain because that is what our society has become. The internet has become an easy outlet for many to just bash one another just because they were asked nicely to not do something.
I am a reviewer so I know what it is like to write a review about a place but to personally bash people is just not what a good reviewer should do. Looking at many of the reviews online about their business you can see that there are other issues besides us and that many of those reviews were from people who by looking through their profile bash everyone. Unhappy people nowadays take out their aggressions on others to fulfill their own inadequacies and should not hold so much power over hard working people like us. But it happens and we all need to understand that we all will have to live with the consequences of our choices. We stand by each and every choice we made and yes we learned from them but we will move onward and upward and not allow this bad choice to tear down our attitudes.