Al’s Automotive
81-837 Oleander Avenue
Indio, CA 92201
760-347-2757
1/12/2016
Maggie began sputtering,
spitting and coughing on our ride and changing the filter and adding additives
did not fix the issue so we took her to Al’s Automotive for a diagnosis. They got to us as soon as we
pulled in and made the diagnosis immediately after putting on the test gauge,
her fuel pump was bad and they ordered the part.
They informed us it would be
here shortly and in the meantime they were going to lunch and would replace it
as soon as they returned. The part arrived within a half an hour but their
lunch was almost two hours. When they finally got back and pulled out the part
they thought there was a piece on it that was crooked so while attempting to
bend it…IT BROKE!
They went to get another part
since the first place sent us their last one, so we waited again. Took only 15
minutes to install the part but over 3 ½ hours of just WAITING.
The service was friendly,
they seemed knowledgeable and the cost was reasonable but they all seemed laid
back and in no hurry.
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